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Q1. I registered but didn't get a chance to pick up my reserved Tinker Box. May I pick it up after the event?

A1. Yes. You can still pick up your Tinker Box for one week after the event. See the information below:

POST-EVENT TINKER BOX PICK UP
Monday, September 18 - Saturday, September 23 
Pleasant Hill Library
2 Monticello Avenue

Pleasant Hill, CA 94523
View library hours her

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Q2. I didn't register to reserve a Tinker Box. Are there any leftover boxes?
 

A2. Maybe. If you missed the memo about the Tinker Boxes and would still like one, you can Join the waitlist here while supplies last. We will contact you via email next week (9/18-23). Please do not call the library to inquire about availability. View library hours and location here. On Monday, September 25, 2022, any unclaimed or leftover Tinker Boxes will be available to library walk-ins only on first come, first serve basis and/or donated to local schools. If there are no extra boxes left, you can still tinker with us! The Tinker Box project videos are posted on this website. Videos include the parts needed to complete the project. 
 

Q3. My Tinker Box is missing a part and/or a part is not functioning. Are replacement parts available?

 

A3. Yes (we like saying, yes). Replacement parts are available while supplies last for a week after the event at the new Pleasant Hill Library during their regular business hours.

 

Q4. How long will the How-To project videos be posted?

 

A4. The videos will be online until at least the end of the year (2023)! 

 

Q5. What if I have a question about one of the projects? Is event staff available to contact for "technical" help?
 

A5. Nope. The goal of these projects is to inspire and activate creative problem-solving. We encourage you to work together with your family members and/or other pals to figure things out (or not). Evaluate. Discuss. Consider different solutions. Think outside the box (yes, pun intended). Call a friend or relative who might be able to share some insight. Remember, if the projects don't work out perfectly or if your kid wants to just color on the pages or perhaps wants to build something completely different with the parts, that's totally o.k.! In fact, we think it's great! There is a method to our madness. The fun is in the process and the connections. 

 

Q6. How do I enter the random drawing for more cool free stuff and a mind-boggling grand prize?
 

A6. Complete a (very short) survey here for a chance to win prizes in a random drawing. Deadline: September 30 at midnight. Winners will be notified by email in early October. Watch Video

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Q7. O.k., I read all the FAQ above and STILL have a burning question. How can I get in touch with a human?

A7. Email Us. Our Tinker Team members will check email after the day of the event. We appreciate your patience while waiting for a response. We don't have an a.i. bot available for live chat...yet. 

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Q8. This is the coolest event ever! How can I get involved next year?
 

A8. WOW! Thanks! We'd love to hear from you! Please Email Us and we will reach out to you. 

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